XO Platform Release Communication

The XO Platform receives updates every fifteen days with new features, enhancements, and bug fixes. Release schedules may be adjusted during holidays.

Types of Release Information

What’s New and Release Notes

The What’s New document includes new features and enhancements in a major release. The Release Notes include new features and enhancements in a minor or patch release. Bug fixes or minor cosmetic changes are not included in the release notes.

For detailed information, see the product/module-specific release notes under Recent Updates in the left navigation.

Pre-Release Notifications

Pre-release notifications are sent 3-4 days prior to planned releases and include a list of proposed features and enhancements. To receive notifications for upcoming scheduled maintenance and deployments, subscribe to Kore.ai status updates.

Kore.ai Community Updates

Our Community Portal provides additional updates about products, webinars, important announcements, depreciation notices, and end-of-life notifications.