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Quality Management (QM) Sign Up Process

XO Platform Sign Up

Steps to Sign Up XO Platform:

  1. Enter the Kore.ai XO Platform URL link. The following XO Platform Sign Up page is displayed.
    XO Platform Sign-Up

  2. Sign in to the Kore.ai XO account using your Google or Microsoft Office or LinkedIn profiles Email ID and Password. The following XO Platform landing page is displayed.
    XO account

  3. You can filter and select the apps by Pinned or Shared or My Apps or All Apps as displayed in the above screen.

QM Module Access

  1. Click the Product Switcher > Contact Center AI as displayed in the following screen.

    Contact Center AI

  2. Navigate to Contact Contact Center AI > Quality Management. The following screen is displayed.

    QM Module