About Automation AI

Automation AI delivers agentic conversational experiences through DialogGPT and AI Agents, enabling human-like, multi-turn engagements that understand intent, retain context, and respond naturally. It empowers organizations to build sophisticated AI Agents that handle complex interactions, manage interruptions, and provide clarifications, creating personalized, self-service, human-like conversation experiences.

DialogGPT DialogGPT is an agentic orchestration engine that autonomously manages conversations across topics, using embeddings and generative models for contextual understanding—no training data required. Learn more Agent Flows Define intelligent conversational workflows by combining Dialog Tasks with Agent Nodes to deliver autonomous, goal-driven customer service experiences that dynamically adapt to user needs. Learn more AI Agent Configure Agent Nodes with tool-calling to build AI Agents that manage complex tasks and deliver human-like conversational experiences through contextual intelligence and external integrations. Learn more Conversation Management Empower your conversational workflows to seamlessly handle the full range of human conversation nuances, including interruptions, clarifications, context switches, and more. Learn more Evaluation Use an extensive suite of testing features to rigorously validate your conversational workflows and ensure everything works as expected before issues reach your users. Learn more