About Automation AI

Automation AI offers AI-powered sophisticated tools for creating Virtual Assistants that handle customer interactions through intelligent automation. Define specific use cases and utilize advanced Natural Language Processing (NLP) to handle complex interactions. Empower virtual assistants to handle interruptions and provide clarifications for more natural dialogues. The module also offers testing tools to ensure a smooth and reliable user experience by identifying and fixing issues before deployment.

Define Use Cases Use Cases are fundamental building blocks for automation. Build use cases to help specific audiences navigate well-defined steps that solve a clear intent. Learn more Knowledge AI Extract or add FAQs to build the Virtual Assistant's knowledge base. Build an ontology structure or leverage LLM and Generative AI to simplify knowledge organization, maintenance, and training. Learn more Natural Language Leverage the Platform’s NLP capabilities to train and optimize your automation workflows to handle complex use cases. Use Cases are fundamental building blocks for automation. Learn more Intelligence Management Empower your automation workflows to handle nuances of human conversations, including interruptions, clarifications, and more. Use Cases are fundamental building blocks for automation. Learn more Test Workflows Use an extensive suite of features to conduct rigorous testing of your automation workflows to ensure everything works as expected. Find and fix problems before they reach your users. Learn more