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Get Intent Real Time Data

To retrieve the most recent conversational data for the given botId. Gets the latest 25 sessions data for the given application ID that completed the execution of the flow.

Method GET
Endpoint https://{{host}}/api/public/bot/{{botId}}//intentrealtimedata
Content Type application/json
Authorization auth: {{JWT}} See How to generate the JWT Token
API Scope SmartAssist Analytics

Path Parameters

PARAMETER DESCRIPTION TYPE
host Environment URL, for example, https://platform.kore.ai string, required
botId botId or streamId. You can get it from the App Settings page. string, required

Sample Request

curl --location --request POST 'https://{{host}}/api/public/bot/{{botId}}/intentrealtimedata' \
--header 'auth: <token>' \
--header 'cache-control: no-cache' \
--header 'postman-token: 363f7f10-e516-c464-dcf8-2fefcd86xxxx' \
--header 'Format: application/json' \
--header 'accountId: {{accountId}}'

Sample Response

[
 {
  intent : [Book a Ticket, Book a Flight],
  ANI:    st-bb0e8899-a753-568f-984f-3338de26xxxx,
  DNI:   username@domain.com,
  channel: rtm,
  startTime: 2022-01-06T14: 07: 08.185+00: 00,
  endTime: 2022-01-06T14: 44: 17.527+00: 00,
  status: completed,
  timeHandled: 50s,
  deflectedTo: rtm,
  userId: "u-6b184e56-ebe3-5acb-af3c-1e6bcb25xxxx",
  sessionId: "6364a8616d8e6a6a0effxxxx",
 },
 {
  intent : [],
  ANI:    +126529865,
  DNI:    +126529865,
  channel: audiocodes,
  startTime: 2022-01-06T14: 07: 08.185+00: 00,
  endTime: 2022-01-06T14: 44: 17.527+00: 00,
  status: Dropoff,
  timeHandled: 13m: 8s,
  deflectedTo: null,
  userId: "u-6b184e56-ebe3-5acb-af3c-1e6bcb25xxxx",
  sessionId: "6364a8616d8e6a6a0effxxxx",
 }
]