Get Intent Real Time Data

To retrieve the most recent conversational data for the given Bot Id. Gets the latest 25 sessions data for the given Bot Id that completed the execution of the flow.

Method	GET
Endpoint	https://{{host}}/api/public/bot/{{BotID}}//intentrealtimedata
Content Type	application/json
Authorization	auth: {{JWT}} See How to generate the JWT Token
API Scope	SmartAssist Analytics

Path Parameters

PARAMETER	DESCRIPTION	TYPE
host	Environment URL, for example, https://platform.kore.ai	string, required
BotID	Bot ID or Stream ID. You can access it from the General Settings page of the bot.	string, required

Sample Request

curl --location --request POST 'https://{{host}}/api/public/bot/st-e808d22c-fcbc-54b6-b450-6983ec2axxxx/intentrealtimedata' \
--header 'auth: eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIxMjM0NTY3ODkwIiwiYXBwSWQiOiJjcy0yOGU0MWFjMi0zODJjLTVkNmUtOGQ0MC0zZDE0OGYy
ZmI0YWMifQ.gW6cuRsv86ajX48gW0XYOmiUSAEp4K4r5JbM3wUISCM' \
--header 'cache-control: no-cache' \
--header 'postman-token: 363f7f10-e516-c464-dcf8-2fefcd86xxxx' \
--header 'Format: application/json' \
--header 'accountId: 63c0e7de93e4c7694808xxxx'

Sample Response

[
 {
  intent : [Book a Ticket, Book a Flight],
  ANI:    st-bb0e8899-a753-568f-984f-3338de26xxxx,
  DNI:   username@domain.com,
  channel: rtm,
  startTime: 2022-01-06T14: 07: 08.185+00: 00,
  endTime: 2022-01-06T14: 44: 17.527+00: 00,
  status: completed,
  timeHandled: 50s,
  deflectedTo: rtm,
  userId: "u-6b184e56-ebe3-5acb-af3c-1e6bcb25xxxx",
  sessionId: "6364a8616d8e6a6a0effxxxx",
 },
 {
  intent : [],
  ANI:    +126529865,
  DNI:    +126529865,
  channel: audiocodes,
  startTime: 2022-01-06T14: 07: 08.185+00: 00,
  endTime: 2022-01-06T14: 44: 17.527+00: 00,
  status: Dropoff,
  timeHandled: 13m: 8s,
  deflectedTo: null,
  userId: "u-6b184e56-ebe3-5acb-af3c-1e6bcb25xxxx",
  sessionId: "6364a8616d8e6a6a0effxxxx",
 }
]