Create Bulk Contacts

To create bulk contact from a CSV file with the given stream Id.

METHOD	POST
Endpoint	https://{host}/agentassist/api/v1/public/{{streamId}}/contacts/import-contacts
Content Type	application/json
Authorization	auth: {{JWT}} See How to generate the JWT Token
API Scope	Configuration

Path Parameters

PARAMETER	DESCRIPTION	TYPE
host	Environment URL, for example, https://platform.kore.ai	string, required
BotId	BotId or StreamId. You can access it from the General Settings page of the bot.	string, required
contacts	Contact details. For example, firstName, salutation, cellPhoneNumber, cellPhoneCountryCode, cellPhoneExtension.	string, required

Sample CSV File

Sample Request

curl --location --request POST
     'https://{{host}}/agentassist/api/v1/public/st-733b03fb-667c-58d4-89ab-9d13f63fxxxx/contacts/import-contacts' \
      --header 'authority: smartassist.kore.ai' \
      --header 'accept: application/json, text/plain, */*' \
      --header 'accept-language: en-GB,en;q=0.6' \
      --header 'accountid: 63c7ebae6a2aef36de8fxxxx' \
      --header 'app-language: en' \
      --header 'content-type: application/json;charset=UTF-8' \
      --header 'cookie:
      mp_047a11cecb5356a4a4d5b3807d280766_mixpanel=%7B%22distinct_id%22%3A%20%
22185c4ee76476b6-06c5d613d9143b-1e462c6d-1fa400-185c4ee764897d%22%2C%22%24device_id%22%3A%20%22185c4ee76476b6-06c5d613d9143
b-1e462c6d-1fa400-185c4ee764897d%22%7D; mp_7888bdd5fedfd65f44bb9a3100fa9e80_mixpanel=%7B%22distinct_id%22%3A%20%22185c96da
2076ba-0f4b0a432b9049-1e462c6d-1fa400-185c96da208b46%22%2C%22%24device_id%22%3A%20%22185c96da2076ba-0f4b0a432b9049-1e462c6
d-1fa400-185c96da208b46%22%7D' \
      --header 'referer: https://smartassist.kore.ai/desktop/console' \
      --header 'sec-ch-ua: "Not_A Brand";v="99", "Brave";v="109", 
      "Chromium";v="109"' \
      --header 'sec-ch-ua-mobile: ?0' \
      --header 'sec-ch-ua-platform: "Linux"' \
      --header 'sec-fetch-dest: empty' \
      --header 'sec-fetch-mode: cors' \
      --header 'sec-fetch-site: same-origin' \
      --header 'sec-gpc: 1' \
      --header 'smartassist: true' \
      --header 'state: configured' \
      --header 'user-agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.0.0 Safari/537.36' \
      --header 'x-request-id: ed914d3f-9985-47a5-8ab2-84573c68xxxx' \
      --header 'x-timezone-offset: -330' \
      --header 'auth: 
      eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiY3MtMTY5ZmVhZGItYzU3Mi01NTZlLWEzODYtNjgxNmMxNzM3YzQ2In0.3hb7YvEv3W
piCYcLo9PUpKLmy05cBvk1D1ZJt0UjhQU' \
      --form 'result_file=@"/home/johnsmith/Documents/john/sample.csv"'

Note

Saving contacts through the public API will allow duplicate names with different numbers but will prevent the same number from being associated with different or identical names. Backward compatibility to delete existing duplicate numbers will not be provided.

Body Parameters

PARAMETER	DESCRIPTION	TYPE
firstName	The first name of the contact.	string, required
lastName	The last name of the contact.	string, required
salutation	The salutation (Mr. or Mrs.) of the contact.	string, required
cellPhoneNumber	The phoneNumber of the contact.	string, required
cellPhoneCountryCode	The countryCode of the contact	string, required
cellPhoneExtension	The extension of the contact.	string, required

Sample Response

[
  {
    "status": "ACTIVE",
    "firstName": "john",
    "lastName": "doe",
    "salutation": "Mr",
    "accountId": "63ab016b0d909c22b2daxxxx",
    "orgId": "o-dd99e2e4-476f-5aa6-90ad-bd7a0b9bxxxx",
    "createdBy":
"u-79cda73a-5947-536f-a1cc-3e939e84xxxx",
    "cellPhone": {
          "phoneNumber": "+9198765xxxxx",
          "countryCode": "+91",
          "extension": "+"
        },
        "fullName": "john doe",
        "address": [],
        "twitterDetails": [],
        "createdAt": "2023-01-18T10:53:35.622Z",
        "updatedAt": "2023-01-18T10:53:35.622Z",
        "id": "63c7cfaf196ce928529bxxxx"
  },
  {
    "status": "ACTIVE",
    "firstName": "jane",
    "lastName": "doe",
    "salutation": "Mrs",
    "accountId": "63ab016b0d909c22b2daxxxx",
    "orgId": "o-dd99e2e4-476f-5aa6-90ad-bd7a0b9bxxxx",
   "createdBy":
"u-79cda73a-5947-536f-a1cc-3e939e84xxxx",
   "cellPhone": {
       "phoneNumber": "+9112345xxxxx",
       "countryCode": "+91",
       "extension": "91"
   },
   "fullName": "jane doe",
   "address": [],
   "twitterDetails": [],
   "createdAt": "2023-01-18T10:53:35.622Z",
   "updatedAt": "2023-01-18T10:53:35.622Z",
   "id": "63c7cfaf196ce928529bxxxx"
  }
]