Create an Agent Group¶
To add an agent with the given Stream Id.
METHOD | POST |
---|---|
Endpoint | https://{{host}}/agentassist/api/v1/public/{{streamId}}/agent-groups |
Content Type | application/json |
Authorization | auth: {{JWT}} See How to generate the JWT Token |
API Scope | SmartAssist Analytics |
Path Parameters¶
PARAMETER | DESCRIPTION | TYPE |
---|---|---|
host | Environment URL, for example, https://platform.kore.ai | string, required |
BotId | BotId or StreamId. You can access it from the General Settings page of the bot. | string, required |
Sample Request¶
curl --location --request POST 'https://{{host}}/agentassist/api/v1/public/{{streamId}}/agent-groups' \
--header 'auth: {jwt-code}' \
--header 'Content-Type: application/json' \
--data-raw '
{
"name": "US West Coast team",
"description": "US west coast team handles west side.",
}'
Body Parameters¶
PARAMETER | DESCRIPTION | TYPE |
---|---|---|
name | Name of the Agent Group up to 50 characters long. | string, required |
description | A brief description of the agent Group up to 50 characters long. | string, required |