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Create a Skill Group

To add a Skill Group with the given Stream Id.

METHOD POST
Endpoint https://{{host}}/agentassist/api/v1/public/{{streamId}}/skill-groups
Content Type application/json
Authorization auth: {{JWT}}
See How to generate the JWT Token
API Scope SmartAssist Analytics

Path Parameters

PARAMETER DESCRIPTION TYPE
host Environment URL, for example, https://platform.kore.ai string, required
BotId BotId or StreamId. You can access it from the General Settings page of the bot. string, required

Sample Request

curl --location --request POST 'https://{{host}}/agentassist/api/v1/public/{{streamId}}/skill-groups' \
      --header 'auth: {jwt-code}' \
      --header 'Content-Type: application/json' \
      --data-raw '{
      "name": "Premium Subscriptions",
      "description": "Skill Group For Premium SubScriptions.",
      "color": "#0f0f0f"
  }'

Body Parameters

PARAMETER DESCRIPTION TYPE
name Name of the skill Group. String, Required
description Brief description of the skill group up to 200 characters. string, optional
color Color id of the color you want for the skill group up to 200 characters. For example, sg-4372 string, optional

Sample Response

 {
    "id": "620b814ca2344f1caa8cec99",
    "name": "Account Management",
    "description": "Manage Account and its Settings",
    "color": "#f0f0f0"
}