Case Management API List¶
The following tables list the APIs available for Case Management, grouped by the functionality they address:
Case Management APIs¶
| API | DESCRIPTION | ASSOCIATED APP SCOPE |
|---|---|---|
| Create Case | Allows you to create a new case in the case management system. | Case Management Configuration |
| Get Cases | Retrieves case data from the case management system with filtering, sorting, and pagination options. | Case Management Configuration |
| Update Case | Allows you to update an existing case in the case management system. | Case Management Configuration |
| Create Task | Allows you to create a new task within the case management system. | Case Management Configuration |
| Get Tasks | Retrieves task data from the case management system with required filters for status, priority, assignment, channels, and date ranges. | Case Management Configuration |
| Update Task | Allows you to update an existing case in the case management system. | Case Management Configuration |