Agent AI API List¶
The following table lists the APIs available for Agent AI.
| API | Description | App Scope |
|---|---|---|
| Raw Data API v2 | Updated version of the Raw Data API offering additional conversation data for deeper insights into Agent AI interactions and conversation flows. | Agent AI |
| Summary Trigger API | This API triggers a conversation summary event in the Agent AI system to send event data related to a conversation to the specified AI Agent. | Not applicable |
| Control Transcription API | This API lets you control the transcription session of an AI Agent conversation. You can end an ongoing transcription session with a valid conversationId and appropriate authentication tokens. | Agent AI Transcription |
| Hooks API for Internal Transfers | This API supports internal transfer events, reducing reliance on UI socket events. | Not applicable |
| Control Transcription API_2 | This API lets you control the transcription and call recording sessions for Agent AI SIP-REC calls on third-party agent desktops. | Agent AI Trasncription and Call Recording |
| API for Duration-Based Converstion Records | Retrieves a paginated list of Agent AI conversation records within a specified date range. | AgentAssist Analytics |