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FAQ

Intent Extraction from Summary

Q: How do you configure the “Intent Extraction from Summary” feature?

A: Follow these steps to configure the Intent Extraction from Summary feature:

  1. Go to Bot Builder > Dialog Tasks.
  2. Click to open a Dialog Task node against which you want to set intent extraction.
  3. Click Instance Properties.
  4. Add the key as IntentExtractionSource and value as True under the Custom Tags > Message field.
    intent-extraction-true

  5. Press the Enter key to save.

  6. Go to Welcome Event > Configure On-Connect Dialog Task, and enable it.
  7. Select the relevant dialog task from the Select Dialog dropdown list, and enable the Extract intents from On Connect Dialog Task checkbox.
  8. Click Save.
    welcome-events-extract-intents

    Note

    Ensure the IntentExtractionSource is assigned to only one node in the entire dialog.